Terms and Conditions

  1. All patients must be referred by their host hospital or the dialysis unit where they
    normally dialyse. We cannot accept patients without a referral. The referral form can be
    either the host unit own form or our standard application form.
  2. All patients must be on dialysis for at least a period of six months before dialysing
    with us.
  3. All patients need to have a recent blood test done for Hepatitis B, Hepatitis C and HIV
    prior to dialysing with us. These reports should be negative.
  4. All patients are required to bring their own Epo, iron or any other medication.
  5. If Epo, iron or any other medication need to be given by us, a signed prescription
    by a doctor is required.
  6. CANCELLATION:
  7. If a patient has to cancel their booking due to ill-health, admission to hospital, had a
    transplant operation or other unforeseen circumstances, no charges will be made
    to the host hospital or Primary Care Trust.
  8. If a patient is already dialysing with us and then decides to cancel the rest of the
    sessions, we reserve the right to claim the full charges for all the sessions the patient
    initially booked for, unless we are able to allocate the slot to somebody else, then the
    host hospital or Primary Care Trust will be invoiced for the number of treatment
    sessions provided.
  9. If for some reason the patient cannot be dialysed and has to be sent back to the host
    hospital, no charges will be made to the host hospital or Primary Care Trust for the rest of
    the treatment sessions not provided.
  10. All invoices have to be settled within thirty days from date of invoicing. Any delay
    beyond this period may result in further debt recovery and interest will be charged
    daily at 2% above National Westminster Bank PLC base rate.
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